Contact - Dascom Systems Group
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Services

Maximize Uptime and Reliability by Utilizing Dascom Video Service Specialists

Dascom professional services provide unprecedented recommendations and insight into the optimal design, performance, issue management  and utilization of telecom equipment solutions.  Dascom offers end-to-end services including pro development, pro design, pro integration and pro support.

PRO DEVELOPMENT

  • Site/ Signal Survey, Network Assessment
  • Project Scope
  • Business Planning

PRO DESIGN

  • Network Design, System Design and Drawings
  • Content Acquisition and Distribution System
  • Program/ Project Plan
  • Statement of Work and Acceptance Testing Plan
  • Project Coordination and Budget Acceptance

PRO INTEGRATION

  • Staging & Configuration
  • On-Site Installation
  • Acceptance Testing and Customer Feedback
  • Installation Documentation, Support & Training

PRO SUPPORT

  • 24×7 Support & Remote On-Site
  • Issue Tracking and Ticketing System
  • Vendor Management
  • Remote System Monitoring, Control & Virtual NOC Support
  • On-Site Field Service Troubleshooting
  • Managed Services & SLA

For full detail on each phase, download specification sheet. 

CONTACT

Dascom Systems Group
2441 Ventura Drive, Suite 100
Woodbury, MN 55125

Main Office: 651.578.1200
Toll-Free: 1.800.373.8266
Email: dascom@dascom-systems.com
Web: www.dascom-systems.com

Testimonials

Dascom was so easy to work with and we appreciate their help in rolling out this new service.

Ruth Brenne, Office Manager, Baldwin Telecom

We had been trying to launch video for a while. We needed someone with the technical knowledge to get our headend installation done right and video launched. That was Dascom.

Robby Thomas, IPTV & Marketing Director, Brantley Telephone

We feel confident that Dascom is part of the team for the long haul.

Mary Korthour, GM, Integra Telecom

The Dascom team cares about our success. We know we found a partner, not a vendor… Video solutions start with Dascom.

John Painter, Manager of Video Services, Hancock Telecom

We are delivering a television product that is superior to cable TV- presenting a new alternative that consumers have wanted a long time.

Royster Tucker III, President & COO, North State Communications

After talking with 10 telcos, we realized Dascom was the common theme for successfully deploying a video product.

Mary Korthour, GM, Integra Telecom

Dascom was easy to work with, and got us up and running very quickly. They are a great partner.

Kurt Gruendling, VP Business Development, Waitsfield and Champlain Valley Telecom

I can’t say enough good things about Dascom. They are obvious professionals and know this business.

Michael Haney, Network Operations Supervisor, Brantley Telephone

Control over the programming we offer our subscribers is extremely important to us and that required us to deploy a full headend with Dascom.

Royster Tucker III, President, North State Communications

I have become familiar with the talent the Dascom team brings to the table from layer one on up. You make a great team and I am very impressed.

Chuck Durant, Darien Telephone