Services

Maximize Uptime and Reliability by Utilizing Dascom Video Service Specialists

Dascom professional services provide unprecedented recommendations and insight into the optimal design, performance, issue management and utilization of telecom equipment solutions. Dascom offers end-to-end services including pro development, pro design, pro integration and pro support.

PRO DEVELOPMENT

Site/ Signal Survey, Network Assessment
Project Scope
Business Planning

PRO DESIGN

Network Design, System Design and Drawings
Content Acquisition and Distribution System
Program/ Project Plan
Statement of Work and Acceptance Testing Plan
Project Coordination and Budget Acceptance

PRO INTEGRATION

Staging & Configuration
On-Site Installation
Acceptance Testing and Customer Feedback
Installation Documentation, Support & Training

PRO SUPPORT

24×7 Support & Remote On-Site
Issue Tracking and Ticketing System
Vendor Management
Remote System Monitoring, Control & Virtual NOC Support
On-Site Field Service Troubleshooting
Managed Services & SLA

For full detail on each phase, download specification sheet.

CONTACT

Dascom Systems Group
2441 Ventura Drive, Suite 100
Woodbury, MN 55125

Main Office: 651.578.1200
Toll-Free: 1.800.373.8266
Email: dascom@dascom-systems.com
Web: www.dascom-systems.com

Testimonials

Dascom was so easy to work with and we appreciate their help in rolling out this new service.
Ruth Brenne, Office Manager, Baldwin Telecom

The Dascom team cares about our success. We know we found a partner, not a vendor… Video solutions start with Dascom.
John Painter, Manager of Video Services, Hancock Telecom

We had been trying to launch video for a while. We needed someone with the technical knowledge to get our headend installation done right and video launched. That was Dascom.
Robby Thomas, IPTV & Marketing Director, Brantley Telephone

After talking with 10 telcos, we realized Dascom was the common theme for successfully deploying a video product.
Dave Kunde, GM, Integra Telecom

I can’t say enough good things about Dascom. They are obvious professionals and know this business.
Michael Haney, Network Operations Supervisor, Brantley Telephone

We are delivering a television product that is superior to cable TV- presenting a new alternative that consumers have wanted a long time.
Royster Tucker III, President & COO, North State Communications

Dascom was easy to work with, and got us up and running very quickly. They are a great partner.
Kurt Gruendling, VP Business Development, Waitsfield and Champlain Valley Telecom

I have become familiar with the talent the Dascom team brings to the table from layer one on up. You make a great team and I am very impressed.
Chuck Durant, Darien Telephone

Control over the programming we offer our subscribers is extremely important to us and that required us to deploy a full headend with Dascom.
Royster Tucker III, President, North State Communications